How to file

Four steps from oh no to paid

  1. 1

    Stay safe

    Get everyone to safety and call emergency services if anyone is hurt.

  2. 2

    Document it

    Take photos and collect details from anyone involved.

  3. 3

    File your claim

    Online in 5 minutes or by phone on +1 (555) 018 4911.

  4. 4

    Get paid

    Your advocate follows up until the payment lands.

Claim tracker

Follow your claim, step by step

Enter your claim reference to see where it stands. Every update also reaches you by text and email.

Have these ready

  • Your policy number (on your digital ID card)
  • Date, time and location of the incident
  • Photos of all damage, from several angles
  • Police or incident report number, if any
  • Names and contact details of anyone involved
  • Receipts or estimates for damaged items
Claim referenceCV-24-08817
In progress
Auto · rear-end collision 2021 Mazda CX-5 Advocate: Hannah Lowell
  1. Submitted

    Claim filed online with 6 photos and supporting documents.

  2. Reviewed

    The adjuster inspected the damage and approved the repair estimate.

  3. Approved

    Covered under your policy. Deductible of $500 applied.

  4. Paid

    $3,180 paid to the repair shop by direct deposit.

Preview a stage

Try any reference, like . Demo data only.

9 days
Average time to payout
98%
Claims resolved without dispute
24/7
Claims line, every day
4.8/5
Claims satisfaction score
Claims FAQ

Answers when you need them

Call claims

Simple auto glass and renters claims can be paid in 48 hours. Larger property or injury claims usually take 1–4 weeks, depending on inspections.

For theft, break-ins and most accidents with another vehicle, yes. Your advisor can tell you exactly what your carrier needs.

It can, depending on the carrier and who was at fault. We’ll talk it through before you file, so you can decide what makes sense.

Yes. Every claim gets a reference number and a live tracker showing each step, from submitted to paid.

Need help with a claim right now?

Our claims advocates are on call around the clock. You’ll talk to a person, not a phone tree.

  • Free, no-obligation quotes
  • Licensed advisors, no call centres
  • Claims advocate on your side